Privacy Policy for 2markdown

Last Updated: July 2, 2024

This Privacy Policy describes how 2markdown (collectively referred to as "we," "us," or "our") collects, uses, and shares your personal information when you use our website and services (collectively referred to as "Services").

1. Information We Collect About You

When you use our Services, we collect the following types of information:

1.1 Contact Information

We collect your email address which you provide to us when you create an account or contact us.

1.2 Your IP

We collect your IP address when you create an account or sign into your account. We use this information to prevent fraud and abuse.

1.3 Billing Information

We use a third-party payment processor (Stripe) to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third-party processor, whose use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/privacy.

2. Use of Information

The information we collect is used for billing purposes, to improve our Services, provide customer support, and communicate with you. We use this information to:

• Process transactions and send notices about your transactions.
• Respond to customer service requests and support needs.
• Improve our Services and the user experience.
• Communicate with you about your use of our Services and any changes in our terms or policies.

3. Sharing of Information

We only share your personal data relevant to billing with our billing partner, Stripe. We do not share any other personal data with any additional partners.

4. Use of Brevo

We use a service provided by Brevo.com to help us understand how our Services are used and get in touch with our customers. We share merely your email with them. You can unsubscribe at any time.

5. Use of Crisp

We use Crisp, a customer support chat service, to provide real-time assistance and improve our communication with users. When you interact with our chat feature, we may collect and share with Crisp information such as your name, email address, and the content of your messages. This information is used solely for the purpose of providing and improving our customer support services. You can choose not to use the chat feature if you prefer not to share this information.

6. Use of Brevo

We utilize Brevo (formerly Sendinblue) for our email marketing efforts. When you subscribe to our newsletters or agree to receive marketing communications, we share your email address and potentially your name with Brevo. This information is used to send you relevant updates, offers, and information about our services. You can unsubscribe from these communications at any time using the link provided in each email or by contacting us directly.

7. Changes to this Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: .

We encourage you to periodically review this page for the latest information on our privacy practices.